Buyer protection on all PayPal, credit card and direct debit orders

The PayPal Buyer Protection helps you if your purchased item does not arrive or does not correspond at all to the description. Report the problem to PayPal to have the case examined. If your buyer protection claim is valid, you will receive the entire purchase price and the shipping costs back.

This is how buyer protection works

Your item has not arrived or does not match the description? Simply contact us via your PayPal account. You have up to 180 days after payment to report the problem to PayPal.



Payment by PAYPAL

You can pay safely and easily with us via PayPal. During the ordering process you will be forwarded directly to PayPal. As soon as we have received your payment, usually within a few minutes, your delivery will be sent. If you return goods, the corresponding amount will be credited back to your PayPal account. We do not charge additional fees for orders via PayPal.



Payment on account

(Only in Germany)
With us you can pay for your order by invoice even after receiving the goods. This is always included in the package as a delivery note. You will also receive all payment information by email. Orders on account are carried out through PayPal, you do not need a PayPal account to pay by invoice. We do not charge any additional fees for orders on account.
Your advantage: Your package will be sent immediately, you only pay after receiving the goods.



payment with credit card

With us you can pay conveniently and securely by credit card. We do not store credit card details on our systems. Credit card payments are made through PayPal, you do not need a PayPal account to pay by credit card. We do not charge additional fees for credit card orders.
Your advantage: You have full access to PayPal Buyer Protection and your package will be sent immediately.


Payment by direct debit

(Only in Germany)
Of course, you can also pay us by direct debit. You need your bank details for direct debit. Direct debit payments are carried out by PayPal, you do not need a PayPal account to pay by direct debit. We do not charge additional fees for direct debit orders.
Your advantage: You have full access to PayPal Buyer Protection and your package will be sent immediately.


Payment in advance

(Only in Germany)
Please transfer the invoice amount to our bank account stating your order number. Please refer to your order confirmation for our bank details. We reserve the goods you have ordered for 7 days. Please transfer the amount to us during this period. If we do not receive any payment during this period, the reservation will be canceled.

Any communication of financial data during the ordering process is SSL-encrypted! Critical information such as credit card details is never stored on our systems.